Help Center

We offer a wide range of gift items for Home & Decor, Kids, Women, Men, and Pets.

Currently, we only ship within the United States and Canada.

Absolutely! You can buy gifts for yourself or for someone special.

No, GiftDoor is an online-only store. We operate solely through our website, which allows us to offer a wider range of products and convenience for our customers.

You can reach us through our contact form, and we'll be happy to assist you. We're always here to help!

We accept various credit and debit cards, including Visa, Mastercard, American Express, and Discover, through our secure PayPal payment gateway.

Yes, our payment system is protected by PayPal's robust security measures, ensuring that your transactions are safe and protected.

No, we do not store your payment information. Our payment processor, PayPal, handles all payment transactions securely.

No, we only accept online payments through PayPal.

Yes, you will receive an email confirmation with an invoice and order details after completing your purchase.

We offer fast and free shipping within 3-5 business days to the United States and Canada.

Yes, you can return or exchange a gift within 30 days of shipment. Please see our return policy for details.

Please contact us through our contact form, and we'll guide you through the process.

No, we'll provide a prepaid return shipping label for your convenience.

Refunds are typically processed within 5-7 business days after receiving the returned item.

Simply browse our products, add items to your cart, and follow the checkout process. You'll receive an email confirmation once your order is complete.

No, you can checkout as a guest. However, creating an account allows you to save your information and track your orders.

Yes, you'll receive tracking information via email once your order has shipped.

Please contact us through our contact form, and we'll investigate and resolve the issue promptly.

Please contact us as soon as possible if you need to make changes to your shipping address. We'll do our best to accommodate your request, but please note that we cannot guarantee changes can be made once an order has been processed. Let me know if you need any further assistance or have any other questions!